Spedizioni e resi


Spediamo i vostri ordini in tutto il mondo, con i nostri partner UPS e DPD con consegna standard.

Pacchi particolarmente grandi o pesandi verranno spediti con trasporto via camion. Su richiesta possiamo anche farvi trovare l'ordine disponibile al ritiro presso la nostra azienda a Brescia.


Spedizioni in Italia

L'ordine verrà consegnato in 3 giorni lavorativi a seguito della ricezione del pagamento.


Spedizioni in Europa

Gli ordini verranno consegnati seguito della ricezione del pagamento; per quelli con un peso fino a 20 kg le tempistiche sono 2/3 giorni lavorativi dal momento della spedizione, per quelli del peso di oltre 20 kg le tempistiche sono 6/7 giorni lavorativi dal momento della spedizione.


Spedizioni nel resto del mondo

L'ordine verrà consegnato in 6/7 giorni lavorativi a seguito della ricezione del pagamento.




Our wish is to always deliver the product best suited to your ideas. This notwithstanding, you still want to return an item?

No problem: You can revoke your order or part of an order within 14 days after receipt of the goods. It goes without saying that this will involve no complications. We are aware that 14 days can go by in a hurry; and therefore are willing to extend that period to 30 days in cases where the goods are complete, still in their original package and have remained undamaged.



1. Fill out our online form

Request a Return Form within 30 days of receipt of the goods. We will immediately confirm receipt of your request in an email and send the form to you. If there are any further inquiries necessary we will contact you by phone.


2. Send back the article

Pack all articles to be returned and enclose the filled-out Return Form. Send the package with sufficient postage back to us by mail. We will not pay the costs of the return delivery.


3. Receipt of a coupon to make a new order

We will send you a coupon (purchase price of the returned item) to make a new order on our e-store.


Return on-line form



- The right of return invariably applies to every customer. For details see our “Terms and Conditions”.

- The following goods cannot be returned: Custom cut articles, articles that were specifically customized for you.

- The 30-day return provision does not impact the statutory right of return. Information about the right of return.


Further assistance

Do you have questions regarding our 30-days return policy? 

You can reach us at: support@ghost-store.eu